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Thursday, February 23, 2006

Hello... please be polite on the phone!

Stil remember the posting regarding the dealing over the phone?
Now let's share come tips on how to get off a phone politely. If you are a hot tempered person, maybe you can get something useful from this posting. But if you are an SMS person, just ignore this tips.

Depending upon the person on the other end of the line, getting of the phone politely can take a firm hand, the truth or perhaps a creative mind.
Let's check it out and here is:


1) Keep your cool. It's best to be polite.

2) Tell the truth when you can. For example, "Leena, I have to get back to work," or "Dad, dear, I gotta run, the twins are eating my loose change."

3) Be firm, especially at work if you're needed elsewhere. "Thanks for calling, but I have a speech to give right now and I must go.

4) Be more insestent than the telemarketer, the complainer, the fundraiser or the muckracker when they call. Get creative if you don't like the idea out-and-out lies.

5) Interrupt the chatter, if need be, and let the caller know his or her time is up. A phone abuser is wasting your time.

6) Provide the caller with a better time to call, if you're so inclined. Or provide another option for communication, such as an e-mail address, a P.O box or a better person to contact.

7) Give the caller one warning: "I am hanging up in 30 seconds, call our support center if there's another issue." Hang up if the person on the other end of the line absolutely will not give up.

8) Consider limiting the number or folks who get your number.

9) It is not impolite to hang up on people who are abusing your time.

Last but not least, never put the phone too close to your mouth...!

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