Fake passport.

This happened to one of my friends. It happened when she is trying to use a 3rd party service for her new passport. The consequence is she has to face a problem at airport because she was suspected as one of the "wanted gang".

Let me tell you something. If you want to apply for your new passport or you want to update your current passport, never let other people do the job for you. No matter how busy you are, you have to do it by yourself.

Simple like that.